priyaarcade.com Return and Refund Policy
Welcome to priyaarcade.com, your go-to destination for outdoor and travel gear. We strive to provide you with top-notch products and excellent customer service. If for any reason you are not completely satisfied with your purchase, we are here to help you with our hassle-free return and refund policy.
Returns
- Returns must be requested within 30 days of the delivery date by emailing us at [email protected].
- Items must be unused, in the same condition as received, and in their original packaging.
- Customers are responsible for return shipping costs unless otherwise agreed upon with our customer service team.
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Refunds
- If your return is approved, we will initiate a refund to your original method of payment.
- Refunds may take some time to process, so please be patient and allow for up to 10 business days for the refund to reflect in your account.
Exchanges
- We currently do not offer exchanges. If you need a different item, simply return the original item for a refund and place a new order.
Damaged or Defective Items
- If you receive a damaged or defective item, please contact us immediately at [email protected] with photos of the issue, and we will assist you in resolving the problem.
International Returns
- For international returns, please email us at [email protected] for further instructions. Please note that international customers are responsible for all return shipping costs.
Contact Us
If you have any questions regarding our return and refund policy, feel free to reach out to us via email at [email protected]. We are here to assist you and ensure your shopping experience with priyaarcade.com is a pleasant one.